End User Licence Agreement

MechanicX is provided as hosted software (software as a service). We grant the business that holds the subscription (the "garage") a non-exclusive, non-transferable, revocable licence to access and use the application for its own internal business purposes for as long as the subscription is active and paid for.

The licence extends to the individual users the garage creates within its account (owners, admins, office staff and technicians). Each user must have their own credentials; logins must not be shared.

• Use the application to manage bookings, job cards, invoicing and customers.
• Install the app on any number of company or personal devices used for work.
• Export your own data, including invoices, customers and vehicle records.
• Connect the third-party integrations we offer (accounting, parts suppliers, technical data, payments and messaging) using your own accounts with those providers.

• Copy, modify, decompile, reverse engineer or attempt to derive the source code of the application, except to the extent this cannot lawfully be prohibited.
• Resell, sublicence, rent, white-label or otherwise make the application available to a business that does not hold its own subscription.
• Use the application to store or transmit unlawful content, malware, or data you do not have the right to process.
• Probe, scan, load-test or attempt to bypass authentication, tenant separation, rate limits or any other security control. Responsible disclosure is welcome — see our vulnerability disclosure page.
• Use automated scraping or bulk extraction against the application or its APIs other than through the export features we provide.
• Remove or obscure any proprietary notices, or use our name and branding to imply endorsement.

The application, its interface, source code, database design and branding remain our property and that of our licensors. Nothing in this agreement transfers any intellectual property rights to you.

Your business data — customers, vehicles, bookings, worksheets, invoices and uploaded files — remains yours. We process it to provide the service as set out in our Privacy Policy.

Where you connect an integration such as an accounting platform, parts supplier, vehicle data provider or payment provider, you authorise MechanicX to exchange the relevant data with that provider on your instruction. Your use of the provider is governed by your own agreement with them, and their handling of the data they receive is their responsibility. Disconnecting an integration stops any further exchange; it does not delete data already sent.

Because MechanicX is hosted, we update it continuously. Updates are included in your subscription and may change or remove features. We aim for high availability but do not guarantee uninterrupted access, and we may carry out maintenance where needed.

The application is provided on an "as is" basis. To the fullest extent permitted by law we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement. You remain responsible for checking figures on invoices, estimates and accounting exports before relying on them, and for meeting your own regulatory obligations (including MOT and tax record keeping).

Our liability under this agreement is limited as described in our Terms & Conditions. Nothing in this agreement limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot lawfully be limited.

The licence starts when you first sign in and continues while your subscription is active. It ends automatically if the subscription is cancelled or lapses, or if we terminate for a material breach of this agreement or the Terms & Conditions. On termination you must stop using the application; you may export your data beforehand, and retention afterwards follows our published data retention policy.

This agreement is governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from it.